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Press Release

SMI Awarded 10-Year Contract to Provide SDU Management and smiONE Card Services to the State of Texas

CARROLLTON, GA — Systems & Methods, Inc. (SMI) today announced it has been awarded a 10-year contract to provide State Disbursement Unit (SDU) management and Platinum smiONE™ Visa® Prepaid Card services for the State of Texas, extending its support to families across one of the nation's largest child support programs.

Under the agreement, SMI will manage the processing and disbursement of child support payments for Texas families, giving custodial parents fast, reliable access to the support they're owed through the smiONE card platform.

For SMI, the win is about more than the size of the contract.

"This isn't about market share," said Bill Stone, CEO of SMI. "It's about the opportunity to continue doing work that matters for families. We’re grateful for the trust Texas has placed in SMI and proud of the team that made this possible. We’ve always believed in listening first, building technology around the needs of the people we serve, and keeping families at the center of our work. We’re honored to have the opportunity to serve as a partner and remain focused on delivering meaningful outcomes for Texas families.”

SMI has spent decades building purpose-built technology for the child support professional community, working alongside SDUs and IV-D agencies at the county, state, and federal level. The Texas award adds to a growing list of states that have entrusted SMI with their SDU and card services — a trend the company points to as validation of its approach.

“The mission of the Office of the Attorney General Child Support Division is to make sure Texas children receive the support they need and deserve. SMI is a trusted partner in carrying out that mission, and we look forward to continuing our work together to serve Texas families,” said Ruth Anne Thornton, Director of Child Support (IV-D Director).

SMI will begin transition and implementation activities with the Texas Office of the Attorney General's Child Support Division in the coming months, with full program operations to follow.

About SMI Systems & Methods, Inc. (SMI) is a family-owned govtech and fintech company founded in 1971 and headquartered in Carrollton, Georgia. SMI provides payment disbursement technology and State Disbursement Unit operations to the child support professional community at the county, state, and federal levels, including the smiONE™ Visa® Prepaid Card and the PayPerks financial literacy/education platform.

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