SMI is the industry authority in child support payment processing, mail handling, accounting and audits, quality assurance, IT, and customer service. The SMART solution combines our technical expertise with a hands-on approach to deliver full-service payment programs tailored to each agency's unique requirements.Learn More
SMI leads the payment industry with a suite of financial technology solutions that empower millions of families with a better way to receive, spend, save, and manage their money. Fintech isn’t just for big banks anymore, and we have the tools to make it accessible and easy for your constituents.
SMILE is a comprehensive financial management system we developed to assist government agencies with unique accounting needs within a highly accessible and robust framework.
SMI's family-operated, people-friendly attitude translates into their SDU outreach methodology. From the onset of our business relationship, marketing and outreach have been a main component of their operation. Their continuing efforts in these areas have resulted in savings to our program."
We have now implemented new card programs with each of the three major child support debit card issuers. In the middle of a pandemic with all of our program and IT people working from home, the implementation of this project was surreal, in the sense there were no issues or concerns. From the time procurement was complete until we obtained confirmation that the new cards would be issued on schedule, implementation was so quiet that it was easy to forget we were transitioning to a new card."
SMI is never status quo; they’re always reaching for a higher level of service."