The SMI Family

Family Serving
Families Since 1971

2021 Marks 50 Years Strong

There’s a great reason we’re celebrating our 50th year this November: we put people at the center of everything we do. Our people and the people we serve drive us to think big, deliver excellence, and push ourselves to never settle for “good enough.” 

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The SMI Family Takes Care of Family

Not only are we in our second and third generations of family leadership, we strive each day to redefine the “work family.” To us, coworkers, partners, and their customers are all part of our extended family — and we treat everyone that way.

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Doing Good is in Our DNA

Our passion to serve extends beyond the workplace and into the community. We volunteer and support organizations across the board, at every level.

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About Us

Agency  Services That Put Families First

Widgets matter, but we care even more about relationships. That’s why the SMI family is uniquely qualified to serve the millions of families who depend on you. 

Our Leadership Team

Executive Chairman

Joe Stone

Chief Executive Officer

Bill Stone


Karen Middlebrooks

Chief Operating Officer

Taylor Stone


Lou Hall

Chief Information Officer

Ben Johnson

Chief Financial Officer

Robin Custard

Chief Properties Officer

Bart Stone

Chief Strategy Officer

Bo Stone

Chief Innovation Advisor

Archie Puri

VP, Business Development

Lisa Skenandore

VP, Information Technology Services

Stephen Boyd

VP, Child Support Services

Bilinda McKay

VP, Government Services

Jennifer Duke

VP, Project Management

Charles Hollingsworth

VP, Card Services

Bobby Blakemore

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